Lee Ann Jeter Holloway
Montgomery,Alabama
Summary
Seasoned Property Manager bringing proven skills in negotiating, preparing and finalizing lease and contract agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Commercial Property Manager
Ascent Hospitality
60 Commerce Street, Montgomery, Alabama 36104
01.2019 - Current
- Liaison between owner, tenants, staff, and vendors
- Allocating building and systems repairs and maintenance in a timely manner
- Maintaining a network of contractors such as electricians, plumbers, HVAC technicians
- Fostering positive tenant relations and maintaining high resident satisfaction
- Bring all property concerns to the Property Owner
- Establishing and maintaining vendor relationships
- Parking deck coordination and planning
- Periodically reviewing all service contracts for cost effectiveness
- Overseeing all housekeeping and maintenance personnel
- Responsible for the recruitment, onboarding, and training of new property personnel, as necessary
- Overseeing property operations, including leasing activities, rent collection, maintenance requests, and inspections when needed
- Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse individuals and groups
- Ability to work independently, as well as part of a team, in a fast-paced and dynamic environment
- Proficiency in property management software, Microsoft Office Suite, and other relevant computer applications.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Reviewed aged receivables, followed up on premium payment collection and assisted accounting department with account reconciliations.
- Administered operations to handle needs of more than 100+ tenants across 35 property units.
- Communicated effectively with owners, residents, and on-site associates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Responded to Common Area Maintenance (CAM) inquiries.
- Maximized rental income while minimizing expenses through effective planning and control.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state, and federal regulations.
HOUSEHOLD CEO
HOLLOWAY HOME
8248 Marsh Pointe Drive, Montgomery, Alabama 36117
09.2005 - 01.2019
- Manage multiple schedules for a household of two adults and two children
- Create and implement daily routines for effective scheduling
- Establish budgets for utilities, food, and other necessities to maintain fiscal responsibility
- Coordinate medical appointments for all family members and follow up with health care providers
- Balance caregiving duties with freelance work using time management strategies.
- Coordinated meals for all family members with focus on catering to dietary restrictions.
- Scheduled appointments for medical, dental, and self-care needs.
- Performed cleaning and organization duties.
- Planned youth activities to foster intellectual and emotional development.
- Managed financial operations for household of four members.
- Registered housekeeping information on database to enable tracking history and maintain accurate records.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Recruited, hired and trained housekeeping staff to maintain competent workforce.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Assisted residents with daily hygiene and living tasks.
SENIOR SALES REPRESENTATIVE
SANOFI AVENTIS PHARMACEUTICALS
9207 Bluestone Drive, Montgomery, Alabama 36117
08.1998 - 08.2005
- Expertly implemented sales and deployment strategies for prescription and over-the-counter medications within regional and national market
- Ensured growth in alignment with the company's vision
- Discussed disease states, drug pharmacology, and side effects with practice managers and physicians
- Attended conferences of national eminence for client networking
- Oversaw major strategic decisions, devised long-range marketing plans, and performed monthly business review and analysis of company results
- Analyzed market trends, identified client demand, and assessed new product development opportunities to foster organizational growth
- Key Accomplishments: Received No.1 rank among all the 383 sales representatives across the nation in September 2001
- Honored with 'Outstanding Achievement Award' in September 2001
- Achieved No
- 1 rank for Prenate Advance in the region in September 2000.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Proactively managed client correspondence and recorded tracking and communications.
- Used consultative sales approach to understand and meet customer needs.
- Scheduled, updated and maintained product preparations and customer promotions.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Educated new sales staff on store policies and customer support operations.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Interacted with key and prospective accounts, helping to build lasting rapport and boosting revenue opportunities.
Education
Bachelor of Science - Finance
Auburn University-Montgomery
Montgomery, AlabamaSkills
- Quality Control Practices
- Rent Collection
- Building Maintenance
- Microsoft Office
- Property Inspections
- Facilities Management
- Space Planning
- Dispute Handling
- Maintenance Oversight
- Complaints Investigation
- Violation Resolution
- Database Management
- Codes Compliance
- Client Relations
- Deposits Management
- Repair Planning
- Data Entry
- Tenant Relations
- Payment Collection
- Contract Negotiation
- Tracking Operating Expenses
- Tenant and Eviction Laws
- Task Prioritization
- Creative and Adaptable
- Multitasking Abilities
- Video Surveillance
- Capital Projects Management
- Supply Coordination
- Monthly Fee and Payment Collection
- Problem-Solving Abilities
- Social Perception
- Property Tours and Inspections
- Grounds and Facility Inspection
- Preparing Property Agreements
- Knowledge of Building Codes
- New Construction
Certification
Alabama Real Estate License, 07/01/18, present, 000119942-0, Montgomery Area Association of REALTORS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Commercial Property Manager
Ascent Hospitality
01.2019 - Current
HOUSEHOLD CEO
HOLLOWAY HOME
09.2005 - 01.2019
SENIOR SALES REPRESENTATIVE
SANOFI AVENTIS PHARMACEUTICALS
08.1998 - 08.2005
Bachelor of Science - Finance
Auburn University-Montgomery