Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
2
2
years of professional experience
Work History
Server Manager
Merengue Restaurant
790 SW Federal Hwy, Stuart, FL 34994
12.2022 - 01.2025
Trained servers on order management, food service quality and how to build rapport with guests.
Welcomed and greeted guests before presenting special menu items to clients.
Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Led team of servers to consistently meet customer service and sales targets.
Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
Coordinated with catering staff to deliver food services for special events and functions.
Motivated staff to perform at peak efficiency and quality.