Leidy Velez
Los Angeles,CA
Summary
Seeking a position in a team-oriented work place that will enable me to utilize the knowledge and experience I have and improve upon my skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Peerless Materials Company
05.2018 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Supervisor, Line Server, Catering Organizer, and Cashier
New Moon Cafe
07.2014 - 05.2018
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Service Orientation - Actively looking for ways to help people
- Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job
- Mathematics - Using mathematics to solve problems
- Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
- Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations
- Follow all relevant health department regulations
- Provide excellent customer service to guests.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma -
James A. Garfield High School
Los Angeles, CABachelor of Science - Liberal Studies
Cal State University Dominguez Hills
Carson, CA06.2025
Associate of Science - Early Childhood Education
East Los Angeles College
Los Angeles, CA06.2021
Associate of Arts - General Studies: Social And Behavioral Sciences
East Los Angeles College
Monterey Park, CA06.2021
Skills
- Office Administration
- Computer Skills
- Data Entry
- Microsoft Word
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Computer Proficiency
- Multi-Line Telephone Systems
- Team Bonding
- Customer Service
References
Upon Request
Certification
- Child Development Teacher Permit
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Peerless Materials Company
05.2018 - 05.2023
Supervisor, Line Server, Catering Organizer, and Cashier
New Moon Cafe
07.2014 - 05.2018
High School Diploma -
James A. Garfield High School
Bachelor of Science - Liberal Studies
Cal State University Dominguez Hills
Associate of Science - Early Childhood Education
East Los Angeles College
Associate of Arts - General Studies: Social And Behavioral Sciences
East Los Angeles College
- Child Development Teacher Permit
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