Leily Funes
Crofton,MD
Summary
Compassionate and reliable, and caring professional pursuing a career as a Certified Nursing Assistant, bringing strong experience in customer service and team collaboration as a teammate ambassador at Mission BBQ. Skilled in communication, time management, and attention to detail, with a proven ability to support others in a fast-paced environment. Dedicated to delivering empathetic care, ensuring safety and hygiene practices, and making a positive impact on patients' comfort and well-being.
Overview
4
4
years of professional experience
Work History
Crew Member
Nandos Peri-Peri
Crofton, USA
12.2023 - Current
- Prepared and cooked menu items following established recipes and food safety standards.
- Maintained cleanliness and organization of dining and kitchen areas throughout shifts.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new crew members on operational procedures and customer service expectations.
- Promoted a positive dining experience through friendly interactions with guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Teammate Ambassador
Mission BBQ
Crofton, USA
04.2021 - Current
- Company Overview: Compassionate and reliable, and caring professional pursuing a career as a Certified Nursing Assistant, bringing strong experience in customer service and team collaboration as a teammate ambassador at Mission BBQ. Skilled in communication, time management, and attention to detail, with a proven ability to support others in a fast-paced environment. Dedicated to delivering empathetic care, ensuring safety and hygiene practices, and making a positive impact on patients' comfort and well-being.
- Dynamic and friendly Teammate Ambassador with exceptional communication skills and a passion for customer service in the restaurant industry.
- Proven ability to foster a positive and collaborative team environment, ensuring all team members feel valued and engaged.
- Expert in promoting a culture of excellence by encouraging best practices in service and teamwork among staff.
- Compassionate and reliable, and caring professional pursuing a career as a Certified Nursing Assistant, bringing strong experience in customer service and team collaboration as a teammate ambassador at Mission BBQ. Skilled in communication, time management, and attention to detail, with a proven ability to support others in a fast-paced environment. Dedicated to delivering empathetic care, ensuring safety and hygiene practices, and making a positive impact on patients' comfort and well-being.
Education
High School Diploma -
Penn Foster
Scranton, PA08.2024
Crofton High School
Gambrills, MD01.2021
Skills
- Customer service
- Communication Skill
- Time management
- Attention Detail
- Teammate work/ Collaboration
- Hygiene & Safety Practices
- Empathy/ Compassion
Languages
- Spanish, Native
- English, Advanced
Timeline
Crew Member
Nandos Peri-Peri
12.2023 - Current
Teammate Ambassador
Mission BBQ
04.2021 - Current
High School Diploma -
Penn Foster
Crofton High School