Summary
Work History
Education
Skills
Timeline
Generic

Lena Ky

North Chesterfield,VA

Summary

Dynamic Closing Team Lead at Burlington, recognized for exceptional leadership and customer service. Enhanced team productivity through effective guidance and support, fostering a collaborative environment. Expert in cash handling and committed to delivering outstanding shopping experiences, resulting in increased customer loyalty and retention. Reliable and responsible, consistently achieving positive performance reviews.

Work History

Closing Team Lead

Burlington
06.2025 - Current
  • Enhanced team productivity by providing clear guidance, setting expectations, and offering support.
  • Recognized for exceptional leadership skills by consistently receiving positive performance reviews from both peers and supervisors throughout tenure as Closing Team Lead.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.

Education

Monacan High School
Chesterfield County, VA
05.2024

Skills

  • Team management
  • Teamwork and collaboration
  • Friendly and helpful
  • Customer service
  • Honest and dependable
  • Reliable and responsible
  • Customer assistance
  • Team cooperation
  • Cash handling
  • Cash register operation

Timeline

Closing Team Lead

Burlington
06.2025 - Current

Monacan High School
Lena Ky