LENCY LU
DesMoines,WA
Summary
Well-qualified property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
Property Manager
Next Brick LLC
06.2020 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community
- Administered operations to handle needs of more than 532 properties
Home Care Aide
Department Of Social And Health Services
06.2013 - 11.2020
- Enhanced patient comfort by providing attentive and personalized services
- Increased family satisfaction by maintaining open communication about patient progress and needs
- Assisted patients with daily living activities, promoting independence and quality of life
- Managed medication schedules for patients, ensuring proper administration and adherence to prescribed treatments
- Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
Education
High School Diploma -
Highline High School
Burien, WA06.2013
Skills
- Property Management
- Lease Management
- Compliance
- Contract Negotiation
- Staff Management
- Tenant Relations
Languages
English
Vietnamese
Timeline
Property Manager
Next Brick LLC
06.2020 - Current
Home Care Aide
Department Of Social And Health Services
06.2013 - 11.2020
High School Diploma -
Highline High School