Lendzy De Leon
Chicago
Summary
Hardworking Waiter with almost 1 year of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time.
Affectionate Babysitter with hands-on experience monitoring well-being and safety of children. Energetic in conducting fun, age-appropriate activities and modeling appropriate social behaviors. Alert and organized individual dedicated to maintaining child-friendly environment.
Always being hands on for everything, as well as stepping up when needed.
Overview
3
3
years of professional experience
Work History
Waitress
Michaels Pancake house
Chicago, IL
06.2023 - Current
- My responsibilities are taking orders, making sure that the customer is satisfied, as well as prepping and making sure that the place is organized and cleaned.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Developed positive relationships with regular customers through friendly conversation.
- Organized take-out orders efficiently according to customer requests.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Babysitting
Babysitter
Chicago, IL
06.2021 - Current
- Ensuring the childs safety
- Entertaining the children with games and activities
- Preparing snacks and meals for the children
- Cleaning up after them, and making sure that the space is tidy up
- Changing diapers, cleaning up their bottles
- Being able to calm the kids when they are stressed or crying/upset
Education
Nursing
Arrupe College of Loyola Univeristy
Chicago, ILSkills
- Guest Relations Management
- Menu Recommendations
- Safe Food Handling
- Order Accuracy
- Customer Service
- Team Collaboration
- Proficient in both English and Spanish this includes speaking and writing
- Organization skills
- Interpersonal skills
- Problem-Solving skills
Timeline
Waitress
Michaels Pancake house
06.2023 - Current
Babysitting
Babysitter
06.2021 - Current
Nursing
Arrupe College of Loyola Univeristy