Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lenzy Miller

Cedar Park,TX

Summary

Dynamic professional with extensive experience in case management and program development. Continually practicing interpersonal skills and empathy while co-leading impactful projects that improve client support systems, and drive client success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Program Director

Angelheart
Cedar Park, Texas
01.2023 - Current
  • Hire and develop staff members to collaboratively achieve program goals.
  • Monitor program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
  • Oversee and guide staff to facilitate day-to-day program activities.
  • Develop and implement training modules to promote awareness of trauma informed program model.

Foster Home Developer

Angelheart
Round Rock, TX
03.2018 - 01.2023
  • Supported the growth of the agency through the licensing of foster families.
  • Supported clients through hands-on training and guidance through the licensing process.
  • Ensured client compliance as necessary for overall agency success.

Case Manager

Angelheart
Round Rock, Texas
01.2013 - 03.2018
  • Coordinated treatment plans for clients with diverse needs and backgrounds.
  • Assessed client eligibility for services and resources in community programs.
  • Developed treatment goals in collaboration with clients and interdisciplinary teams.
  • Educated clients on available resources and support systems within the community.
  • Documented case notes accurately to maintain compliance with regulatory standards.

Education

Bachelor of Science - Human Development And Family Sciences

University of Texas At Austin
Austin, TX
05-2012

Skills

  • Staff development
  • Program compliance
  • Training module development
  • Resource allocation
  • Policy implementation
  • Problem solving
  • Effective communication
  • Team collaboration

Certification

  • TBRI Practitioner April 2025

Timeline

Program Director

Angelheart
01.2023 - Current

Foster Home Developer

Angelheart
03.2018 - 01.2023

Case Manager

Angelheart
01.2013 - 03.2018

Bachelor of Science - Human Development And Family Sciences

University of Texas At Austin

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