Summary
Overview
Work History
Education
Skills
Websites
Adobe Photoshop
Timeline
Generic

Leo Laker

Bloomfield Hills,MI

Summary

Proven problem-solver and adept in guest relations, my tenure at Beverly Hills Club showcased my ability to enhance guest retention through effective communication and time management. Excelling in high-pressure environments, I significantly improved the front desk's efficiency and guest satisfaction by leveraging both skills.

Overview

1
1
year of professional experience

Work History

Front Desk Associate

Beverly Hills Club
Beverly Hills, MI
06.2021 - 03.2022
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Education

High School Diploma -

Wylie E. Groves High School
Beverly Hills, MI
06.2023

Bachelor of Arts - Media Advertising

Indiana University Bloomington
Bloomington, IN
05.2027

Skills

  • Problem-solving skills
  • Guest Relations
  • Listening Skills
  • Time Management
  • Self Motivated
  • Scheduling appointments

Adobe Photoshop

Over the past 2 years I have taken multiple classes, created photoshop social media accounts, and helped a business with logo designs.

Timeline

Front Desk Associate

Beverly Hills Club
06.2021 - 03.2022

High School Diploma -

Wylie E. Groves High School

Bachelor of Arts - Media Advertising

Indiana University Bloomington
Leo Laker