Leola Norell
Jackson,TN
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Retail Shift Leader
Cracker Barrel Old County Store
07.2025 - Current
- Organized and understood goals, sales and requirements of site floor.
- Provided expert guidance in operational organization, process execution and floor efficiency.
- Handled product zoning, organization and stocking with extreme detail and customer awareness.
- Distributed keys to correct employees on accurate employment timeline.
Retail Store Manager
Cracker Barrel Old County Store
11.2020 - 07.2025
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Retail Shift Leader
Cracker Barrel Old County Store
08.2014 - 11.2020
- Organized and understood goals, sales and requirements of site floor.
- Provided expert guidance in operational organization, process execution and floor efficiency.
- Handled product zoning, organization and stocking with extreme detail and customer awareness.
- Distributed keys to correct employees on accurate employment timeline.
Education
Madison Academic Magnet High School
Jackson, TN05-2014
Skills
- Customer engagement
- Store operations
- Customer relations
- Team building
- Dependable and reliable
- Detail-oriented
- Cash management
- Strong multi-tasking
- Strong computer skills
Timeline
Retail Shift Leader
Cracker Barrel Old County Store
07.2025 - Current
Retail Store Manager
Cracker Barrel Old County Store
11.2020 - 07.2025
Retail Shift Leader
Cracker Barrel Old County Store
08.2014 - 11.2020
Madison Academic Magnet High School
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