Leonard Strianese
Perryville,MD
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
21
21
years of professional experience
Work History
Cashier
Sunoco Gas Station
05.2018 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Flooring Technician
Flooring Co.
06.2012 - 04.2018
- Troubleshot issues that arose during installation projects swiftly resolving problems without compromising quality or timeline commitments made to clients.
- Aided in the reduction of material waste by accurately measuring spaces and calculating necessary quantities for each project.
- Meticulously maintained tools and equipment, prolonging their lifespan while ensuring optimal performance during installations.
- Supported a positive work environment within the team through open communication channels fostering collaboration among colleagues.
- Used [Type] equipment to clean and maintain hardwood, ceramic, and laminate floors.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Quietly waxed, buffed and vacuumed floors in [Type] organization.
Warehouse Forklift Operator
Rite Aid
09.2006 - 05.2012
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
CDL Truck Driver
Builders FirstSource
01.2000 - 08.2006
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Education
CDL License - CDL
Cecil Community College
Cecil County, MD01-1993
GED -
Perryville High School
Perryville06-1989
Skills
- Customer assistance
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
Timeline
Cashier
Sunoco Gas Station
05.2018 - 04.2021
Flooring Technician
Flooring Co.
06.2012 - 04.2018
Warehouse Forklift Operator
Rite Aid
09.2006 - 05.2012
CDL Truck Driver
Builders FirstSource
01.2000 - 08.2006
CDL License - CDL
Cecil Community College
GED -
Perryville High School
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