Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Leonardo Paez

Norcross,GA

Summary

Strategic Team leader and business representative with extensive experience developing and implementing innovative digital, internal and external communication strategies. Presents advanced writing, strategic planning and corporate communications skills. Committed to supporting company's initiatives and programs.

Overview

5
5
years of professional experience

Work History

Sales Representative

Fastenal
11.2022 - Current
  • Assisting with sales and customer service
  • Managing inventory
  • Performing local sales calls and deliveries
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed over 50 customer accounts per day

MEDICAL TESTER/COVID-19 TETSING

(COMMUNITY ORGANZIED RELIEF EFFORT)
08.2020 - 10.2022
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Communicated efficiently with partners such as CDC and Fulton County
  • Managed weekly reports using Microsoft Excel
  • Mentored junior team members efficiently to generate best output.
  • Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports.
  • Responsible for ensuring patients receive test results on time

LIFEGUARD

WEST GWINNETT AQUATIC CENTER
07.2018 - 08.2020
  • Communicated in positive and productive manner to over 100 customers daily
  • Assisted in leading multiple staff training sessions
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
  • Responded to emergency situations in timely, efficient manner.

Education

BBA - Finance

GEORGIA GWINNETT COLLEGE
Lawrenceville, GA
12.2023

Skills

  • Bilingual: Fluent in English and Spanish
  • Customer service
  • Proficient with Microsoft excel, word and power point
  • Interpersonal skills
  • Inventory management
  • Managing experience
  • Adaptable and composure
  • Critical problem solving
  • Business Development
  • Records Management
  • Logistical Planning
  • Documentation and Reporting

Languages

Spanish
Native or Bilingual

Timeline

Sales Representative

Fastenal
11.2022 - Current

MEDICAL TESTER/COVID-19 TETSING

(COMMUNITY ORGANZIED RELIEF EFFORT)
08.2020 - 10.2022

LIFEGUARD

WEST GWINNETT AQUATIC CENTER
07.2018 - 08.2020

BBA - Finance

GEORGIA GWINNETT COLLEGE

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Leonardo Paez