Lesa Morrie
Summerville,SC
Summary
Business professional prepared to drive office efficiency and productivity. Extensive experience in overseeing daily operations and improving office workflows. Known for strong team collaboration and adaptability to changing needs. Proficient in managing office systems and facilitating communication.
Overview
17
17
years of professional experience
Work History
Business Office Manager
The Palmetto’s of Charleston
Charleston, SC
06.2025 - Current
- Oversee the daily operation of business the office
- Input cash receipts, census, charges, and additional information into Matrix Care
- Voucher all invoices for payment and prepare check run in unix
- Collection of outstanding balances
- Resolve any billing or customer disputes
- Perform month end close for both A/R and A/P systems
- Send month end close reports to corporate office
- Process payroll for all employees in UKG
- Onboarding and orientation for new hires
- Update and maintain employee and resident files
- Reconcile and pay company credit card
- Assist Employee’s with FMLA paperwork
- Employee Benefit Liaison
Business Office Manager
Logan Elm Health Care
Circleville, OH
08.2024 - 06.2025
- Manage daily operations of the business office
- Resident trust fund administration and reconciliation
- Maintain accurate census and update any payor changes
- File Medicaid application for qualifying candidates
- Attend care conferences on all new admissions
- Explain insurance plans and financial responsibilities to residents and families
- Meet and exceed cash collections and bad debt goals monthly and quarterly
- Back up for payroll and admissions
- Month end close including triple check
- Reconcile invoices for all medical related expenses
Coding and Accounts receivable specialist
Fairfield Medical Associates
Lancaster, OH
08.2022 - 07.2024
- Daily Insurance verification for six Doctor practice
- Review charts daily to ensure accurate diagnosis codes and proper modifiers
- Resolve and billing and collection issues
- Claim follow up on all unpaid or underpaid claims
- Scheduling and registration when needed
- (Remote)
Business Office Manager
The Palmetto’s of Charleston
Charleston, SC
10.2020 - 10.2022
- Oversee the daily operation of business the office
- Input cash receipts, census, charges, and additional information into Matrix Care
- Voucher all invoices for payment and prepare check run in unix
- Collection of outstanding balances
- Perform month end close for both A/R and A/P systems
- Send month end close reports to corporate office
- Process payroll for all employees in UKG
- Onboarding and orientation for new hires
- Update and maintain employee and resident files
- Reconcile and pay company credit card
- Assist Employee’s with FMLA paperwork
Supply/Purchasing Manager
Christian City Nursing and Rehabilitation Center
Union City, GA
05.2016 - 07.2020
- Oversee and Manage supply chain for nine entities including HUD housing
- Monitor parts room to ensure sufficient stock
- Establish stock levels and reorders to maintain inventory control
- Prepare and process purchase orders
- Review Documents submitted by vendors to ensure accurate invoicing
- Resolve receiving and billing discrepancies
- Purchase within KPI parameters
- Build and maintain relationships with suppliers and vendors
- Upload credit card receipts into Smart Data
- Work closely with Accounts Payable to ensure invoices are paid in a timely manner
Financial Counselor/Business Office Manager
Christian City Nursing and Rehabilitation Center
Union City, GA
05.2016 - 07.2020
- Manage Daily Operations of the Business office for 200 bed nursing facility
- Resident Trust Fund administration and reconciliation in RFMS
- Maintain accurate census and update payer changes
- File Medicaid applications for qualifying candidates
- Complete annual Medicaid renewals
- Explain Insurance plans and financial responsibilities to families and patients
- Meet or exceed cash collection and bad debt goals each month
- Maintain all patient financial records
- Back up for payroll and accounts payable
Billing/Scheduling Manager
Southern Crescent Women’s Healthcare
Fayetteville, GA
10.2012 - 05.2016
- Oversee all day-to-day operations of the billing and scheduling department
- Responsible for updating billing staff on new insurance laws and regulations
- Maintain billing systems including updating ICD-9, CPT, and HCPCS codes
- Resolves patient billing complaints
- Review accounts and prepare information for collection agency
- Interface with Piedmont Healthcare EMR system to obtain medical records for timely submission of claims
- Performs day end, month end, year-end close, including balancing charges, adjustments, and payments
- Ensure all EFT’s, mail and web payments are processed and posted correctly
- Issue patient and insurance refunds after determining true overpayment
- Attend manager meetings and company conferences for further education and networking
- Manage scheduling, operator, courier, medical records staff, Billers, Collectors, Payment poster, Charge poster, and surgery staff
Medical Billing Specialist
Golden Living Central Billing Office
Conyers, GA
10.2008 - 10.2012
- Billing all primary insurance including Medicare replacement, commercial PPO and HMO
- Quarterly Account Receivable reviews on outstanding claims with Insurance manager and administrator
- Follow up on all claims every 30 days
- Monthly invoicing for Hospice, Veterans Admin., and Long Term Care
- File Appeals with Insurance Company and Insurance Commissioner
- Researched and resolved incorrect payments, EOB rejections, and other issues with outstanding accounts
Education
High School Diploma -
Chelsea High School
Chelsea, VT06-1993
Skills
- Office management
- Account reconciliation
- Human resources management
- Employee onboarding
- Payroll processing
- Credit and collections
Timeline
Business Office Manager
The Palmetto’s of Charleston
06.2025 - Current
Business Office Manager
Logan Elm Health Care
08.2024 - 06.2025
Coding and Accounts receivable specialist
Fairfield Medical Associates
08.2022 - 07.2024
Business Office Manager
The Palmetto’s of Charleston
10.2020 - 10.2022
Supply/Purchasing Manager
Christian City Nursing and Rehabilitation Center
05.2016 - 07.2020
Financial Counselor/Business Office Manager
Christian City Nursing and Rehabilitation Center
05.2016 - 07.2020
Billing/Scheduling Manager
Southern Crescent Women’s Healthcare
10.2012 - 05.2016
Medical Billing Specialist
Golden Living Central Billing Office
10.2008 - 10.2012
High School Diploma -
Chelsea High School