Summary
Overview
Work History
Education
Skills
Timeline
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Leslee Wallace

Bartender
Mesa,AZ

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Head Bartender

Puttshack
08.2023 - Current
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Assisted with inventorying beverage stock and bar supplies.

Server

Charleston's Restaurant
04.2023 - 08.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Served food and beverages promptly with focused attention to customer needs.

Bartender

Old Chicago Pizza And Taproom
05.2016 - 03.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Assisted with inventorying beverage stock and bar supplies.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

NRO Trainer

Old Chicago Pizza And Taproom
05.2016 - 03.2023
  • Assisted opening new store locations
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Tracked attendance and evaluated progress for assigned trainees.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Recruited and trained new members of guest service team.

Server Trainer

Texas Roadhouse
05.2014 - 05.2016
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided coaching and mentoring to employees.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.

Education

Associate of Arts -

Rock Valley College
Rockford, IL
09.2009 - 03.2015

Skills

    Menu memorization

    Preparing garnishes

    Knowledge of craft and microbrews

    Ordering bar supplies

    Liquor, beer and wine knowledge

    Changing beer kegs

    Responsible alcohol service

    Aloha POS

    Classic cocktails

    Food preparation and safety

    Hospitality service expertise

    Cash register operation

Timeline

Head Bartender

Puttshack
08.2023 - Current

Server

Charleston's Restaurant
04.2023 - 08.2023

Bartender

Old Chicago Pizza And Taproom
05.2016 - 03.2023

NRO Trainer

Old Chicago Pizza And Taproom
05.2016 - 03.2023

Server Trainer

Texas Roadhouse
05.2014 - 05.2016

Associate of Arts -

Rock Valley College
09.2009 - 03.2015

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