Lesli Canela Davalos
San Jose,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Affectionate Babysitter with hands-on experience monitoring well-being and safety of children. Energetic in conducting fun, age-appropriate activities and modeling appropriate social behaviors. Alert and organized individual dedicated to maintaining child-friendly environment.
Overview
6
6
years of professional experience
Work History
Server
Toast Cafe & Grill
San Jose, California
05.2021 - 06.2024
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Prepared drinks according to standard recipes.
- Stayed informed about daily specials, new menu items, promotions.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Provided excellent customer service to ensure satisfaction.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Babysitter
Child’s guardian
San Jose, CA
01.2018 - 08.2020
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Maintaining a positive attitude while being patient and understanding with the children.
- Engaging in age-appropriate activities like reading stories or playing games.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Assisting with meals, snacks, and bedtime routines for the children.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Establishing trust through consistent communication with both parents and kids.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Used organization and time management skills to multitask and keep children on set schedules.
Restaurant Hostess
The Basin restaurant
Saratoga, California
08.2019 - 03.2020
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Directed customers to bar area in high-traffic times to increase drink sales.
Education
High School Diploma -
Santa Teresa High School
San Jose, CA05-2020
Skills
- Table Setting
- Food Running
- Guest Engagement
- Table Bussing
- Safe Food Handling
- Professional Appearance
- Guest Seating
- Check payment processing
Timeline
Server
Toast Cafe & Grill
05.2021 - 06.2024
Restaurant Hostess
The Basin restaurant
08.2019 - 03.2020
Babysitter
Child’s guardian
01.2018 - 08.2020
High School Diploma -
Santa Teresa High School