Leslie McCord
Aiken,SC
Summary
Dedicated and adaptable professional with a proactive attitude, the ability to learn quickly, and equipped to support day to day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflow. Focused on attentively assisting staff and customers. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals and opportunities for improvement.
Overview
9
9
years of professional experience
Work History
Office Manager/Administrative Assistant
Allstate Financial Services, LLC
Aiken, SC
08.2019 - Current
- Provided customer service by answering questions via telephone & email, as well as scheduling appointments with our financial advisor.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Created spreadsheets in Excel to track data such as customer contacts, scheduling annual reviews, setting up RMD’s, etc.
- Submitted financial forms via both fax, email, or website to multiple institutions & companies for any changes, updates, or transactions for our clients & checked for errors & completion.
- Followed up on each transaction made to ensure our clients get the best possible service.
- Made notes and put notes in our computer system on each interaction, conversation, or transaction with each individual client for future reference.
- Engaged in marketing in order to reach new customers for both life insurance & investments.
Substitute Teacher, K-5
Aiken County Public School District
Aiken, SC
08.2017 - 05.2019
- Integrated technology into the curriculum for enhanced learning opportunities.
- Assisted with classroom management, including disciplining students when necessary.
- Maintained accurate records of student attendance, grades, test scores, and other pertinent information.
Preschool Teacher 4k
First Baptist Church
Aiken, SC
08.2015 - 05.2017
- Adapted instructional methods based on individual student needs.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Participated in parent-teacher conferences to discuss academic progress of each child.
Education
Bachelor of Science - Psychology
University of Central Arkansas
Conway, AR12-2004
Skills
- Administrative Support
- Supply Management/Inventory Control
- Bookkeeping
- Customer Service
- Marketing
- Case Management
Timeline
Office Manager/Administrative Assistant
Allstate Financial Services, LLC
08.2019 - Current
Substitute Teacher, K-5
Aiken County Public School District
08.2017 - 05.2019
Preschool Teacher 4k
First Baptist Church
08.2015 - 05.2017
Bachelor of Science - Psychology
University of Central Arkansas