Leslie Olozagaste
Santa Maria
Summary
Ambitious and organized management professional with over 5 years of experience. Strong track record in overseeing daily operations and able to maintain in-depth knowledge and understanding of the store's products and services. Experienced in cash handling and balancing daily cash inventory. Skilled in problem solving, reliable and adaptable to changing demands. Strong organizational skills and attention to detail to maintain high standards of quality in all tasks.
Overview
5
5
years of professional experience
Work History
Key Holder
Petco Animal Supplies Stores Inc.
Santa Maria, CA
10.2023 - Current
- Assisted in managing daily store operations and maintaining inventory levels.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Supported training of new team members on store policies and procedures.
- Maintained cleanliness and organization of sales floor and stockroom areas.
- Participated in visual merchandising efforts to create appealing product displays.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Conducted regular audits of store merchandise, ensuring accurate record-keeping and minimizing shrinkage.
Shift Manager
Krispy Kreme
Santa Maria, California
02.2022 - 10.2023
- Supervised a team of staff members and ensured staff completed all shift tasks.
- Followed cash, security, and labor practices, performed money counts and made money deposits.
- Interacted well with customers and resolved complaints tactfully and in a friendly manner.
- Monitored compliance with health regulations, ensuring a safe working environment for staff and customers.
- Trained and mentored new employees to maximize team performance.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Shoe Sales Associate
Shoe Factory
Santa Maria, California
01.2021 - 01.2022
- Greeted customers into a welcoming environment by acknowledging customer inquiries about products.
- Gained knowledge on footwear, policies, and security practices.
- Searched for and pulled products from stockroom to satisfy customers.
- Cleaned and maintained stockroom and sales floor daily.
- Demonstrated enthusiasm and a positive attitude.
Education
High School -
Pioneer Valley High School
Santa Maria, California06.2020
Skills
- Time Management
- Organizational Skills
- Leadership Experience
- Cash Handling
- Cashiering
- Food Safety Experience
- Customer service focus
- Inventory control
- Documentation and reporting
- Flexible schedule
- Multitasking and prioritizing
- Reliability
Languages
English
Spanish
Timeline
Key Holder
Petco Animal Supplies Stores Inc.
10.2023 - Current
Shift Manager
Krispy Kreme
02.2022 - 10.2023
Shoe Sales Associate
Shoe Factory
01.2021 - 01.2022
High School -
Pioneer Valley High School