Detail-oriented professional skilled in insurance verification and financial counseling. Known for educating patients on treatment options and streamlining billing processes, contributing to increased case acceptance and patient satisfaction.
Overview
2
2
years of professional experience
Work History
Treatment Coordinator
Gentle Dental East Ridge
Vancouver, WA
10.2025 - Current
Coordinated patient appointments and follow-ups to enhance scheduling efficiency.
Assisted in treatment plan discussions, ensuring clear communication between patients and dental team.
Managed patient records using digital management systems to maintain accuracy and confidentiality.
Educated patients on treatment options, fostering informed decision-making and compliance.
Handled insurance verification and billing inquiries to facilitate seamless financial transactions.
Trained new staff on office procedures and software usage, promoting operational consistency and support.
Explained treatment choices to patients and helped determine best options.
Dental Assistant
Gentle Dental
Vancouver WA
07.2024 - 07.2025
Assisted dentists in performing procedures, ensuring patient comfort and safety
Prepared and sterilized dental instruments and equipment according to established protocols
Managed patient scheduling, optimizing appointment flow and reducing wait times
Educated patients on oral hygiene practices and post-treatment care instructions
Documented patient information accurately in electronic health records for seamless communication
Collaborated with team members to enhance clinic operations and improve patient experience consistently.
Contributed to inventory management by tracking supplies and assisting with order placement as needed.