Leslie Salguero
Carrollton
Summary
Dedicated professional with a strong background in employee training and inventory management. Proven track record of resolving customer complaints effectively and assisting in staff scheduling to meet operational demands.
Overview
6
6
years of professional experience
Work History
Shift Leader
Andy's Frozen Custard
Carrollton
06.2021 - Current
- Trained new team members on customer service protocols and product knowledge.
- Managed inventory levels and coordinated restocking of supplies.
- Assisted in scheduling shifts and allocating staff based on demand.
- Resolved customer complaints swiftly to enhance satisfaction and loyalty.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Associate
Papa John's Pizza
Carrollton
09.2019 - 06.2021
- Assisted in daily operations by supporting team members with routine tasks.
Education
Bachelor of Arts - Psychology
The University of Texas At Arlington
Arlington, Texas, TX12-2025
Skills
- Customer service
- Team leadership
- Conflict resolution
- Inventory management
- Employee training
- Performance evaluation
- Verbal and written communication
- Problem-solving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Shift Leader
Andy's Frozen Custard
06.2021 - Current
Associate
Papa John's Pizza
09.2019 - 06.2021
Bachelor of Arts - Psychology
The University of Texas At Arlington