Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
9
9
years of professional experience
Work History
Guest Services Associate
Ripleys Aquarium
08.2021 - 09.2022
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Distributed necessary tasks and duties during each shift.
Accounts Payable Specialist
Sweetworks
08.2018 - 02.2020
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Reached out to vendors and customers to verify information and follow up on client issues.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Accounting Technician 1
City Of South Lake Tahoe
05.2014 - 06.2018
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Screened company accounts receivable, accounts payable, payroll processing and general ledger transactions.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Investigated daily variances and corrected errors to resolve discrepancies.
Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Corporate Account Adminstrator
GEO Holiday
10.2011 - 05.2014
Set up new customer accounts and updated existing profiles with latest information.
Adhered to standards of quality and service as well as all compliance requirements.
Completed routine and complex account updates to resolve problems.
Reviewed account activity to assess financial status and evaluate discrepancies.