Leslie Joanne Fernandez
South Gate,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Admissions Coordinator
UEI College
Garden Grove, CA
01.2024 - Current
- Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
- Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria.
- Performed document filing, bookkeeping, and faxing for busy student admissions office.
- Liaison between Admission staff , student financial services and the education department
- Assist the OA for college prep to welcome new students
Customer Service Coordinator
UEI College
Garden Grove, CA
07.2023 - Current
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
- Complied with all Federal, State, accreditation and institutional polices and procedures
- Submitted tickets for facility needs
Tailor Packaging Lead
Next Level Staffing Ltd.
Fontana, CA
08.2019 - 02.2021
- Kept detailed records of daily activities through online customer database.
- Trained, coached and mentored new sales associates for maximum performance.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Supported new employees with training in proper stripping, packaging, inventory management and cleaning.
- Kept records accurate and current by documenting movements in company system.
- Reviewed orders by inspecting labeling, packaging and contents.
- Completed daily orders with expert picking and packing of shipments.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Labeled, recorded and inspected packaging to prepare for shipment or storage.
Education
Diploma -
Santa Fe High School
Skills
- Multitasking
- Time managing
- Scheduling
- Detail orientated
Timeline
Admissions Coordinator
UEI College
01.2024 - Current
Customer Service Coordinator
UEI College
07.2023 - Current
Tailor Packaging Lead
Next Level Staffing Ltd.
08.2019 - 02.2021
Diploma -
Santa Fe High School