Leticia Wilson
Irvington,NJ
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, eager to learn new process to support overall organizational success, and efficiently completes assignments. Diligent cashier with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with customer service and adaptable to new processes and procedures.
Overview
1
1
year of professional experience
Work History
Cashier
McDonald's Restaurant
Belleville, NJ
09.2021 - 08.2022
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Greeted customers promptly and responded to questions.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Worked closely with front-end staff to assist customers.
Teaching Assistant
Forest Elementary School
Orange, NJ
06.2021 - 08.2021
- Tutored students in course material to improve comprehension.
- Distributed and collected tests and homework to prepare for grading by head teacher.
- Graded assignments and tests and documented results into filing systems.
- Supervised children and participated with children in activities.
- Assisted with the development of Individual Education Plans.
- Distributed textbooks, workbooks, papers and pencils to students.
- Adapted teaching methods and instructional materials to meet the varying needs of individual students.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Collaborated with other faculty members to plan lessons that promote critical thinking skills.
- Laminated teaching materials to increase durability under repeated use.
Education
High School Diploma -
Orange High School
Orange, NJ06-2021
Skills
- Customer Assistance
- Cash Register Operation
- ID Verification
- Payment Processing
- Cash Handling
- Customer Service
- Drawer Balancing
- Payment Collection
- Attendance Monitoring
- Materials Preparation
- Classroom Management
- Lunch Supervision
- Group and Individual Instruction
- Classroom Supervision
- Assigning and Grading Work
- Behavior Management
- Student Supervision
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
McDonald's Restaurant
09.2021 - 08.2022
Teaching Assistant
Forest Elementary School
06.2021 - 08.2021
High School Diploma -
Orange High School