Lev Mister
Plano,TX
Summary
Experienced guest relations and security professional with leadership background in visitor management, access control, and emergency response. Known for calm composure, attention to detail, and effective communication in fast-paced, high-pressure environments.
Overview
1
1
Certification
36
36
years of professional experience
Work History
Concierge
Memphis Grizzlies
Memphis, TN
08.2001 - 09.2025
- Assisted VIP guests with tailored event needs and requests, ensuring a memorable experience
- Welcomed guests to Memphis Grizzlies events, providing polished, friendly service to enhance guest experience
- Resolved guest concerns through calm, professional communication, fostering positive relationships
Security OFFICER
Intercon Security
Memphis, TN
07.2008 - 2025
- Monitored surveillance cameras and reported suspicious activity to prevent potential incidents.
- Responded to alarms and contacted dispatch during emergencies.
- Ensured proper identification of all visitors for security purposes, and screened visitors at entrances.
- Enforced site rules and safety procedures for employees and guests.
- Documented incidents accurately to maintain security records, and daily shift logs.
Supervisor
Marriott Hotels
Memphis, TN
01.1990 - 04.2004
- Directed and supervised a team of 15 employees in daily operations.
- Recruited, hired, trained, mentored, coached, and evaluated staff.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Trained new employees on company policies and procedures.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Education
Associate of Arts - Biblical Studies, Computer Training
Belhaven University
Jackson, MSSkills
- Guest relations
- Event coordination
- Crisis management
- Event security
- Guest access management
- Visitor management
- Staff scheduling
- Attention to detail
- Effective communication
- Conflict resolution
- Composed demeanor
- Hospitality
Certification
- Unarmed security license state of tennessee
Accomplishments
- Employee of the month awards
Timeline
Security OFFICER
Intercon Security
07.2008 - 2025
Concierge
Memphis Grizzlies
08.2001 - 09.2025
Supervisor
Marriott Hotels
01.1990 - 04.2004
Associate of Arts - Biblical Studies, Computer Training
Belhaven University