Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lexamarie Cruz-Mejia

Austin,TX

Summary

Healthcare professional with 3+ years of Medical Assistant experience and strong exposure to insurances workflows, patient accounts, and EMR systems. Known for accuracy, organization, and timely follow-up. seeking leverage clinical and administrative experience into Revenue Cycle Specialist role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Travis County Healthcare District
Austin, TX
09.2024 - Current
  • Verified patient insurance eligibility and benefits prior to appointments
  • Assisted with prior authorizations and coordinated with insurance providers for approvals
  • Maintained accurate and detailed electronic medical records (EMR)
  • Communicated with patients regarding insurance coverage referrals, and required documentation
  • Supported providers with documentation for medication administration and treatments
  • Ensured accuracy of patient information to prevent billing and claim errors
  • collaborated with clinical and administrative teams to improve workflow efficiency
  • Handled high-volume patient interactions while maintaining attention to detail

Business Center Specialist

HEB Grocery Store
Austin, TX
05.2022 - 01.2025
  • Provided first-call resolution for customer
  • Troubleshooting and problem solving customers issues/concerns
  • Efficient use in managing multiple systems and services for H-E-B (i.e, CFP, Western Union)
  • Implemented and communicated H-E-B policies and Federal policies that protected the company and provided proper solutions for the customer.

Education

High School Diploma -

Pflugervile High School
Pflugerville

Skills

  • Insurance Verification
  • Prior Authorizations
  • Electronic Medical Records (EMR)
  • Patient Accounts Support
  • Medical Documentation
  • Attention to Detail
  • Data Entry Accuracy
  • Healthcare Coordination
  • HIPAA Compliance
  • Microsoft Office/Excel
  • Understanding of medical billing process and insurance workflows

Certification

  • CCMA - Certified Clinical Medical Assistant

Languages

Spanish
Native or Bilingual

Timeline

Certified Medical Assistant

Travis County Healthcare District
09.2024 - Current

Business Center Specialist

HEB Grocery Store
05.2022 - 01.2025

High School Diploma -

Pflugervile High School