Dynamic and dedicated professional with a strong work ethic and expertise in hospitality service, honed at Fairway Family Restaurant. Proven ability to deliver exceptional customer service while training new team members. Skilled in time management and fostering collaboration, ensuring a positive experience for both guests and colleagues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Fairway Family Restaurant
Greencastle, Indiana
09.2021 - Current
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Upheld high standards of sanitation in accordance with health department regulations.
Handled money transactions accurately while following company procedures for handling cash payments.
Delivered food orders promptly and courteously.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Certified Nursing Assistant
Putnam County Hospital
Greencastle, Indiana
04.2022 - 04.2023
Provided emotional support to family members regarding end-of-life decisions.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Responded quickly to emergency situations involving sudden illness or injury.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Provided emotional support to patients and families during difficult times.
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Served meals to patients in their rooms and assisted with feeding when needed.
Cleaned and sanitized patient rooms according to established protocols.
Participated in educational programs related to nursing assistant skills development.
Answered call lights promptly and responded to patient needs accordingly.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Education
Bachelor of Science - Human Resources Development
Indiana State University
Terre Haute, IN
05-2028
High School Diploma -
South Putnam High School
Greencastle, IN
05-2024
Skills
Employee training
Customer service
Time management
Team collaboration
Positive and professional
Hospitality service expertise
Team member support
Strong work ethic
Certification
Certified Nursing Assistant
CPR Certification
Basic Life Support Certification
Accomplishments
Recognized for outstanding leadership, initiative, and collaboration skills demonstrated throughout a career development course.