Lexie Stewart
Winfield,AL
Summary
Resourceful Clinical Assistant and Patient Care Coordinator with solid expertise in phlebotomy, specimen collection, and patient assessments. Committed to ensuring patient comfort and accurate documentation while supporting a high volume of daily patients. Recognized for collaborative efforts in coordinating referrals and follow-up care within HIPAA guidelines.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Patient Care Coordinator
Dekalb,MD
Fort Payne, Alabama
10.2022 - Current
- Coordinated referrals, imaging, laboratory tests, and follow-up care, ensuring compliance with HIPAA regulations.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Executed venipuncture and specimen collection, prioritizing patient comfort and ensuring accurate labeling and specimen integrity.
- Administer physician-ordered injections, including vaccines and other prescribed medications within scope of practice.
- Conducted workplace injury evaluations and new-hire occupational health assessments to support employee health and safety.
- Process laboratory specimens and maintain accurate documentation using Atlas EMR and eClinicalWorks.
Medical Assistant
Family Medical Associates
Haleyville, AL
05.2020 - 10.2022
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Performed and reported laboratory tests to assist in accurate prognosis, diagnosis, and treatment planning.
- Organized patient charts and supplies to enhance workflow efficiency for the healthcare team.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Customer Service Representative
Sitel
Hamilton, AL
05.2017 - 05.2020
- Documented customer interactions to ensure accurate tracking of requests, problems, and solutions.
- Fielded customer complaints and queries, expediting resolution to enhance customer satisfaction.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Assisted customers in making payments on accounts and setting up payment plans.
- Reviewed customer account information to determine current issues and potential solutions.
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
Education
Certificate - Phlebotomy
Bevill State Community College
Hamilton, ALHigh School Diploma -
Haleyville High School
Haleyville, ALSkills
- EHR management
- Patient assessments
- Venipuncture techniques
- Patient scheduling
- Patient education
- First Aid/CPR Certified
- Attention to detail
- Communication skills
Certification
- BLS Certification Exp: 08/06/2028
Timeline
Patient Care Coordinator
Dekalb,MD
10.2022 - Current
Medical Assistant
Family Medical Associates
05.2020 - 10.2022
Customer Service Representative
Sitel
05.2017 - 05.2020
Certificate - Phlebotomy
Bevill State Community College
High School Diploma -
Haleyville High School