Lianet Gongora Portelles
Miami,FL
Summary
Dedicated healthcare professional with experience at VITAS Healthcare, excelling in medical records management and patient confidentiality. Proven ability to educate patients on preventive health measures while delivering exceptional customer service. Strong organizational skills and a calm demeanor in high-stress situations contribute to fostering a supportive environment for patients and families.
Overview
7
7
years of professional experience
Work History
Patient Care Secretary
VITAS Healthcare
12.2023 - Current
- Managed medical records and documentation, maintaining accuracy and confidentiality standards.
- Communicated effectively with patients and families, providing information on services and support options.
- Kept a calm and professional demeanor in high-stress situations, providing reassurance to patients and their families during difficult times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
General Doctor
Buenaventura Clinic
09.2018 - 12.2021
- Educated patients on preventive health measures and lifestyle modifications.
- Monitored patient progress, adjusting treatments based on individual responses.
- Educated patients on preventive healthcare measures, promoting overall wellness and reducing hospitalizations.
Education
No Degree - Coding And Billing
Miami Dade College
Miami, FL05-2025
No Degree - English
Miami Dade College
Miami, FL01-2022
Bachelor of Science - Medicine
Universidad De Ciencias Medicas
Holguin, Cuba 07-2018
Skills
- Strong organization
- Patient confidentiality
- Medical records management
- Medical terminology proficiency
- Customer service
Languages
English
Spanish
Timeline
Patient Care Secretary
VITAS Healthcare
12.2023 - Current
General Doctor
Buenaventura Clinic
09.2018 - 12.2021
No Degree - Coding And Billing
Miami Dade College
No Degree - English
Miami Dade College
Bachelor of Science - Medicine
Universidad De Ciencias Medicas
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