Liberty Embrey
Wenatchee,WA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Bakery Department Manager
WinCo Foods
03.2023 - Current
- Enhanced customer satisfaction by ensuring timely and efficient completion of bakery orders.
- Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
- Increased store profitability by implementing cost-saving initiatives in the Bakery Department.
- Developed a high-performing team through consistent training, coaching, and performance evaluations.
- Collaborated with other department managers to create cross-promotional displays, driving overall store sales.
- Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
- Implemented innovative merchandising techniques that resulted in an appealing display and increased product visibility.
- Streamlined bakery operations by creating efficient production schedules based on demand trends and customer needs.
- Ensured consistency in product offerings by standardizing recipes and processes across the Bakery Department.
- Maximized productivity through effective delegation of tasks among team members according to skill level and workload capacity.
- Effectively managed labor costs by monitoring staff hours, adjusting schedules as needed, and identifying areas for improvement in productivity.
- Consistently met or exceeded health department inspection standards by prioritizing cleanliness throughout the Bakery Department''s daily operations.
- Maintain and control inventory with proper ordering and maintenance of staled item levels.
Bakery Clerk
WinCo Foods
02.2020 - 03.2023
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Maintained a visually appealing and well-stocked bakery, leading to increased sales.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Assisted in helping other departments including Deli, Seafood, Product, and Bulk foods to keep the store efficiently running.
- Promoted a positive work environment throughout the store through open communication channels and constructive feedback mechanisms.
Front Desk Supervisor
Der Ritterhof
10.2018 - 08.2020
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Streamlined check-in and check-out processes for improved guest experience and reduced waiting times.
- Assisted in increasing room occupancy rates by proactively upselling available rooms and services to potential guests.
- Maintained a high level of professionalism, ensuring all staff followed hotel policies and procedures consistently.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.
Sales Associate
Payless Shoes Source
09.2016 - 05.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate of Applied Science - Business Administration
Wenatchee Valley College
Wenatchee, WA09.2018
Skills
- Bakery operations
- Time management
- Financial analysis
- Decision-making
- Training and development
- Problem-solving
- Customer service
- Sales forecasting
- Inventory management
- Marketing strategies
- Business Management
- Employee Scheduling
Timeline
Bakery Department Manager
WinCo Foods
03.2023 - Current
Bakery Clerk
WinCo Foods
02.2020 - 03.2023
Front Desk Supervisor
Der Ritterhof
10.2018 - 08.2020
Sales Associate
Payless Shoes Source
09.2016 - 05.2019
Associate of Applied Science - Business Administration
Wenatchee Valley College