Licette Vazquez
Summary
Friendly, positive and detail-oriented professional offering excellent organizational, communication and customer service skills. Exceptional at interacting with diverse individuals, delivering the support and assistance they deserve.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Duly Health and Care
Bartlett, IL
06.2024 - Current
- Acknowledge and welcome patients and visitors.
- Assist in scheduling/canceling appointments using Epic Software.
- Verify and/or update demographics and health plan information.
- Help patients complete necessary medical forms for input into Epic.
- Maintain strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Collect copays, cash, check, or credit card payments ensuring patients receive receipts.
- Answer multiple lines and take accurate and detailed messages.
Administrative Assistant
Glenbard North High School
Carol Stream, IL
07.2020 - 05.2024
- Processed transcript requests for alumni and current students, using the PowerSchool Software.
- Managed phone and email correspondence and handled incoming/outgoing mail and faxes.
- Interpreted for parents, students, staff and administration in many departments including nurse's office and deans office.
- Assisted students and their families with the registration process.
- Collected documents from families when there was a change of address.
- Scheduled appointments for counselors.
- Ordered supplies for the counseling office, staying within the department budget, using the Skyward Software.
Attendance Secretary
Glenbard North High School
Carol Stream, IL
08.2019 - 05.2020
- Accurately recorded and maintained attendance data.
- Responded to parent and student inquiries in a timely manner.
- Interpreted for parents, students, staff, and administration in many departments including nurse's office and deans office.
- Maintained confidentiality with student records.
- Provided support to school administrators as needed.
Teacher Assistant
Educare Of West DuPage
West Chicago, IL
06.2012 - 07.2019
- Assisted in lesson, curriculum and family event planning.
- Conducted parent/teacher conferences and home visits with families.
- Reported student progress using Teaching Strategies Gold.
- Provided one-on-one and group based learning.
- Instructed students in Spanish-English bilingual environment.
Teacher's Assistant
District 33
West Chicago, IL
10.2011 - 06.2012
- Taught children through play.
- Maintained a clean and organized classroom.
Education
Associate of Arts -
College of DuPage
Glen Ellyn, IL05.2000
Skills
- Customer service
- Bilingual
- Scheduling
- Dedicated team player
Awards and Certificates
Spring 2023
Received Glenbard District 87 Inspire...Empower...Succeed Award, which recognizes outstanding faculty and staff.
Spring 2021
Received Interpretation Certificate from Language Access Resource Center, for completing 80 hours of Interpreter Training.
Timeline
Medical Receptionist
Duly Health and Care
06.2024 - Current
Administrative Assistant
Glenbard North High School
07.2020 - 05.2024
Attendance Secretary
Glenbard North High School
08.2019 - 05.2020
Teacher Assistant
Educare Of West DuPage
06.2012 - 07.2019
Teacher's Assistant
District 33
10.2011 - 06.2012
Associate of Arts -
College of DuPage