Liduvina Cervantes
Corona,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Office Assistant
San Bernardino County Children And Family Services
2017.10 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Prepared and edited documents to produce precise, accurate and professional communication.
Office Assistant III
San Bernardino County Probation Department
2016.03 - 2017.10
- Assisted with daily facility staff schedule and get approval from Watch Commanders.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Compiled and analyzed data to produce reports.
Receptionist/Teachers Aide
Corona Norco Family YMCA
2009.09 - 2014.03
- Assisted teachers with supervision and care of all levels of ages of children.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported classroom activities, tutoring, and reviewing work.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
Education
Criminal Justice
Riverside City College
Riverside, CA06.2023
Skills
- Word Processing
- Bilingual in Spanish and English
- Legal Documents
- Court Processes
Languages
Spanish
Timeline
Office Assistant
San Bernardino County Children And Family Services
2017.10 - Current
Office Assistant III
San Bernardino County Probation Department
2016.03 - 2017.10
Receptionist/Teachers Aide
Corona Norco Family YMCA
2009.09 - 2014.03
Criminal Justice
Riverside City College
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