Lila Freeman
Nashville,TN
Summary
Proven to excel in fast-paced environments, I leveraged my multi-tasking strength and exceptional people skills at past jobs to enhance customer satisfaction and streamline operations. Skilled in money handling and teamwork, I consistently met quality expectations, acquiring repeat business and improving team efficiency. My flexibility and problem-solving abilities contribute to dynamic store performance and customer service excellence.
Overview
5
5
years of professional experience
Work History
Crew Member
Trader Joe's
09.2022 - 05.2024
- Handled and distributed products around the store.
- Demonstrated strong multitasking abilities.
- Worked well with teammates and accepted coaching from the management team.
- Worked on the cash register as well as all other sections in the store.
- Served and assisted customers on both register and floor.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Sales Associate
The Sweet Escape
08.2019 - 08.2021
- Created and stocked product.
- Build relationships with customers to encourage repeat business.
- Handle delivery orders.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Kept the food preparation area, equipment, and utensils clean and sanitary.
- Adjusted decor in the store to fit the seasons.
Education
High School Diploma -
The Franklin School of Innovation
Asheville, NC05.2021
Business
Central Piedmont Community College
Charlotte, NCCommunications
University of North Carolina At Charlotte
Charlotte, NCSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Money Handling
- Flexible Schedule
- Store Opening and Closing
Timeline
Crew Member
Trader Joe's
09.2022 - 05.2024
Sales Associate
The Sweet Escape
08.2019 - 08.2021
High School Diploma -
The Franklin School of Innovation
Business
Central Piedmont Community College
Communications
University of North Carolina At Charlotte