Summary
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Liliana Macedo

Fontana,CA

Summary

Dynamic and results-driven host with a proven track record at Chili's Bar and Grill, excelling in customer service excellence and waitlist management. Recognized for training new staff and enhancing guest experiences through effective communication and menu recommendations. Committed to fostering a welcoming atmosphere and ensuring seamless operations during peak hours.

Work History

Host

Chilis's Bar and Grill
La Verne, California
06.2025 - Current
  • Greeted guests warmly and promptly to create a welcoming atmosphere.
  • Managed waitlists and seating arrangements efficiently during busy periods.
  • Maintained cleanliness and organization of the host stand and entrance area.
  • Trained new hosts on procedures and customer service expectations effectively.
  • Provided excellent customer service by anticipating customer needs.

Host

Pizza N Such
Claremont, California
02.2025 - 06.2025
  • Greeted guests warmly and promptly to create a welcoming atmosphere.
  • Managed waitlists and seating arrangements efficiently during busy periods.
  • Assisted servers by communicating guest needs and special requests clearly.
  • Provided menu information and recommendations to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food preparation for guests.

Education

High School Diploma -

AB Miller High School
Fontana
05-2024

Associate of Science - Kinesiology

Citrus College
Glendora, CA

Skills

  • Customer service excellence
  • Team collaboration
  • Waitlist management
  • Menu recommendations
  • Staff training
  • Conflict resolution

Affiliations

  • soccer

Accomplishments

  • honor roll

Languages

Spanish
Professional

Timeline

Host

Chilis's Bar and Grill
06.2025 - Current

Host

Pizza N Such
02.2025 - 06.2025

High School Diploma -

AB Miller High School

Associate of Science - Kinesiology

Citrus College

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