Summary
Overview
Work History
Education
Skills
Timeline
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Liliana Mckee

Victorville,CA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Receptionist

Elements Hair Studio
Victorville, CA
03.2023 - Current
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Updated daily log book with information about visitors entering the premises.
  • Assisted with special projects assigned by management when required.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.

Caregiver

Independent Contracting
Victorville, CA
09.2018 - Current
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Maintained a safe environment by monitoring children's play activities.
  • Organized educational games and activities to help children learn numbers, colors, shapes, letters, and other basic skills.
  • Developed positive relationships with parents and guardians of the children in care.
  • Helped with mealtime preparation including setting tables, serving meals, washing dishes.
  • Supervised outdoor playtime activities such as playground visits or walks around the neighborhood.
  • Read stories to children as part of their bedtime routine or just for fun.
  • Encouraged creativity through art projects like drawing and painting.
  • Demonstrated patience when dealing with challenging behaviors from young children.
  • Followed strict hygiene standards while changing diapers or assisting with bathroom use.
  • Ensured all toys were sanitized after each use according to regulations.
  • Assisted children in development of social, communication and problem-solving skills.
  • Sanitized toys and tables to maintain clean, safe environment.

Cashier

Taco Bell
Victorville, CA
07.2021 - 08.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.

Education

High School Diploma -

Victor Valley High School
Victorville, CA
05-2021

Skills

  • Scheduling
  • Greeting and Seating Clients
  • Calendar Management
  • Strategic Planning
  • Time Management
  • Schedule Management
  • Multitasking and Prioritization
  • Organization Skills
  • Supply Management
  • Scheduling Appointments

Timeline

Receptionist

Elements Hair Studio
03.2023 - Current

Cashier

Taco Bell
07.2021 - 08.2022

Caregiver

Independent Contracting
09.2018 - Current

High School Diploma -

Victor Valley High School

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Liliana Mckee