Liliana Pedro
Hawthorne,CA
Summary
Motivated and compassionate customer service professional with two years of experience in a fast-paced restaurant environment and currently training in a Clinical Medical Assistant program. Skilled in communication, customer relations, problem-solving, and multitasking. Dedicated to providing excellent service and building positive relationships with customers. Quick to learn new skills and adapt to new environments. Seeking an opportunity to contribute to a positive workplace while gaining valuable experience.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Server
Mandy's Family Restaurant
Hawthorne, CA
09.2022 - 07.2024
- Delivered exceptional customer service to enhance dining experience.
- Managed order accuracy and timeliness for efficient table turnover.
- Collaborated with kitchen staff to ensure prompt meal preparation.
- Assisted in training new servers on restaurant protocols and menu items.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Clinical Medical Assistant
Long Beach Job Corps
Long Beach, CA08-2026
Skills
- Communication skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Time management
- Attention to detail
- Fast-paced work environment
- Conflict resolution
- Team collaboration
- Professional phone etiquette
Certification
- Basic Life Support (BLS/CPR)
American Heart Association - 11/21/2025
Timeline
Server
Mandy's Family Restaurant
09.2022 - 07.2024
Clinical Medical Assistant
Long Beach Job Corps