Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lilibeth Hernandez

Oklahoma City

Summary

To cultivate my customer service skills while providing support to my team and enhancing the overall guest experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in Desired Position role.

Overview

1
year of professional experience

Work History

McDonald's Fast Food Restaurant

Crew Member
07.2025 - Current

Job overview

  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Became familiar with products to answer questions and make suggestions.

Front Gate

03.2025 - Current

Job overview

  • Maintained a vigilant awareness of surroundings to ensure guest safety.
  • Bilingual in English and Spanish, with proficiency in American Sign Language (ASL).
  • Effectively addressed guest inquiries and concerns with a focus on customer satisfaction.

Subway

Sandwich Artist
06.2024 - 08.2024

Job overview

  • Ensured a tidy and organized workspace to provide excellent service.
  • Operated efficiently to maximize customer satisfaction and minimize wait times.
  • Fostered collaboration with team members to enhance the overall service experience.

Education

Westmoore Highschool
Oklahoma City, OK

No Degree

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Time management
  • Bilingual communication
  • Active listening
  • Communication
  • Basic math
  • Cultural awareness
  • Multitasking
  • Teamwork and collaboration
  • Multitasking and organization
  • Attention to detail
  • Cleaning and sanitizing
  • Integrity and honesty
  • Drive-thru operations

Timeline

Crew Member

McDonald's Fast Food Restaurant
07.2025 - Current

Front Gate
03.2025 - Current

Sandwich Artist

Subway
06.2024 - 08.2024

Westmoore Highschool

No Degree
Lilibeth Hernandez