Lillian Griffin
Melbourne
Summary
Dependable professional with strong critical thinking, problem-solving, and organizational skills. Proven ability to communicate effectively and collaborate within teams. Experienced in cash register operations and customer service, consistently enhancing guest loyalty. Demonstrates a solid understanding of operational practices and safety standards, ensuring tasks are completed accurately and efficiently.
Overview
3
3
years of professional experience
Work History
Crew Member
Moes Southwestern Grill
Melbourne
02.2023 - Current
- Executed cashier duties, including order taking, payment collection, and providing change.
- Maintained portion control and presentation standards while preparing quality products.
- Educated customers on ingredients and preparation techniques to enhance ordering decisions.
- Ensured cleanliness by wiping down tables and disposing of trash and dirty plates.
- Delivered exceptional customer service to foster a positive atmosphere for guests.
- Greeted visitors warmly to promote a welcoming dining experience.
- Supported store operations by assisting managers with various tasks.
Crew Member
Ritas Italian Ice & Frozen Custard
Palm Bay
06.2022 - 02.2023
- Input customer orders into store computer system for accuracy and efficiency.
- Maintained safe food handling practices to minimize health risks.
- Educated customers on ingredients and preparation techniques prior to order placement.
- Processed cash and credit card transactions, ensuring prompt return of receipts and change.
- Cleaned tables and cleared trash to uphold a welcoming dining atmosphere.
Restaurant Hostess
Beef 'O' Brady's
Palm Bay
12.2021 - 06.2022
- Engaged patrons to facilitate conversation, address inquiries, and resolve complaints.
- Tracked guest seating and availability using reservation software.
- Scheduled reservations and coordinated with servers for large group preparations.
- Arranged table settings with clean linens and tableware for incoming guests.
- Cleaned and restocked counters, replenished cash drawer, and verified server supplies.
- Greeted customers and escorted them to designated tables.
- Presented menus to guests and highlighted daily specials during seating.
- Executed daily side work tasks such as rolling silverware and folding napkins.
Education
Associate of Science - Pediatric Sonography
Eastern Florida State College
Melbourne, FL05-2028
High School Diploma -
Bayside Highschool
Palm Bay05-2023
Skills
- Customer service
- Communication skills
- Attention to detail
- Team collaboration
- Data entry and inventory management
- Telephone etiquette
- Leadership
- Diversity awareness
- Adaptability
- Problem-solving
Languages
french
Elementary
Affiliations
- Volunteer for many church events
Word and PowerPoint
- Have taken classes to get a certification for Word and Powerpoint
References
References available upon request.
Timeline
Crew Member
Moes Southwestern Grill
02.2023 - Current
Crew Member
Ritas Italian Ice & Frozen Custard
06.2022 - 02.2023
Restaurant Hostess
Beef 'O' Brady's
12.2021 - 06.2022
Associate of Science - Pediatric Sonography
Eastern Florida State College
High School Diploma -
Bayside Highschool
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