Lilly Olsen
Beaver Dam,WI
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to take on new challenges and work effectively unsupervised, quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Shift Lead
Domino's Pizza
06.2024 - 08.2024
- Provided guidance and support to other team members as needed.
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Resolved customer complaints and reported issues to senior management.
Shift Lead
Domino's Pizza
05.2022 - 05.2024
- Assisted in the training of new employees.
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Provided guidance and support to other team members as needed.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Responded to customer inquiries and complaints in a professional manner.
Education
Bachelor of Science - Exercise Science
University of Mary
Bismarck, ND05-2027
High School Diploma -
Queen of Heaven Academy
05-2024
Skills
- Customer Service Management
- Training Assistance
- Flexible Schedule
- Problem-Solving
- Conflict Resolution
Timeline
Shift Lead
Domino's Pizza
06.2024 - 08.2024
Shift Lead
Domino's Pizza
05.2022 - 05.2024
High School Diploma -
Queen of Heaven Academy
Bachelor of Science - Exercise Science
University of Mary
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