Lillyana Dobbs
Durand,IL
Summary
Experienced in both customer service and childcare, with a demonstrated ability to provide exceptional support and care. Skilled in fostering positive relationships, managing multiple tasks, and ensuring customer/child satisfaction. Possesses strong communication, problem-solving, and organizational skills.
Overview
5
5
years of professional experience
Work History
Shift Leader
Taco Bell
Winnebago, Illinois
08.2024 - Current
- Worked closely with human resources to support employee management and organizational planning.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Educated customers about offerings, promotions and pricing to boost sales.
- Maintained cleanliness and organization of the work area to uphold company standards.
Babysitter
Family Friends & Others
Rockford IL, IL
02.2020 - Current
- Remaining alert at all times while caring for multiple children simultaneously.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Maintaining a positive attitude while being patient and understanding with the children.
- Organized creative activities to develop children's physical, emotional and social growth.
- Engaged with children on individual basis to build positive, trusting relationships.
- Using problem-solving skills to anticipate potential issues before they arise.
Food Service Worker
Rock n Rollz
Brodhead, Wisconsin
08.2023 - 11.2023
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Operated dishwashing machines safely and efficiently.
- Complied with company service standards and adhered to inventory and cash control procedures.
Education
High School Diploma -
Durand Highschool
Durand, IL05-2024
Skills
- Customer service
- Health and safety compliance
- Communication
- Child development
- Patience
- Problem solving
Timeline
Shift Leader
Taco Bell
08.2024 - Current
Food Service Worker
Rock n Rollz
08.2023 - 11.2023
Babysitter
Family Friends & Others
02.2020 - Current
High School Diploma -
Durand Highschool