Lily Bergreen
Santa Clarita,CA
Summary
Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Crew Member
Trader Joes
Corona, California
08.2021 - Current
- Interacted pleasantly with guests to deliver quality customer service.
- Quickly and efficiently deescalated issues with customers or customer service.
- Worked with 30+ fellow employees at a time to make sure the store was properly opened or closed.
- Maintained strong and healthy workplace relationships with fellow employees.
- Helped train new and incoming crew members on how the store operates.
- Accurately ordered for the candy section for almost 2 years with two different locations.
- Made sure guests feel comfortable and open to ask questions, voice concerns, or just have a nice conversation.
Counselor
Camp Stevens
Julian, California
05.2018 - 07.2021
- Caring, protecting, and being accountable for 12-24 children at a time for 5 days a week.
- Making sure each child’s medical needs are taken care of in a timely manner.
- Being trained in First Aid and CPR.
- Organizing activities, challenges, and meals for the children at all times along with fellow counselors.
- Maintaining a positive attitude under stressful and unpredictable conditions while finding suitable solutions to prevent chaos.
- Helping behind the scenes of camp with lugging fire wood, cleaning the kitchen, cleaning cabins, organizing meal times, and helping fellow counselors with their respective groups.
Associate
In-N-Out Burger
Corona
09.2018 - 08.2020
- Performed cash register functions accurately and efficiently.
- Cleaned shelves, counters and tables to maintain organized store.
- Ensured compliance with company safety regulations at all times while on the job.
- Processed payments using point-of-sale systems.
- Organized backroom areas to maintain a clean and organized work environment.
- Assisted customers with selecting items and answering questions about products.
- Built relationships with customers by providing friendly customer service.
Education
Some College (No Degree) - Musical Theater
University of Jamestown
Jamestown, NDSome College (No Degree) - English
Riverside City College
Riverside, CASkills
- Customer service
- Conflict resolution
- Inventory management
- Effective communication
- Time management
- Telephone etiquette
- Workplace safety
- Multitasking and organization
- Teamwork and collaboration
- Safe food handling
Timeline
Crew Member
Trader Joes
08.2021 - Current
Associate
In-N-Out Burger
09.2018 - 08.2020
Counselor
Camp Stevens
05.2018 - 07.2021
Some College (No Degree) - Musical Theater
University of Jamestown
Some College (No Degree) - English
Riverside City College