Lily Donahue
Trenton,NJ
Summary
Working at six flags made me realize what I love to do most. I love putting smile on adults and children's faces. Six flags is basically run off of minors, when there is not a supervisor around, that's when you have to take matters into your own hand and step up. This was a good first job for me because I learned self management skills, how to consistently put a smile on guests faces, and how to work under pressure.
Overview
1
1
year of professional experience
Work History
Guest Services Associate
Six Flags Great Adventure
Trenton, NJ
03.2021 - 10.2021
- Greeted visitors and customers upon arrival.
- Enhanced membership sales by providing excellent customer service and staff management.
- Performed concierge services for guests.
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
- Gave information about area attractions and provided directions.
Education
Nottingham High School
New JerseySkills
- Time management
- Positive working relationships
- Social perceptiveness
- Complaint management
- Problem-solving skills
- Guest engagement and assistance
- Safety and security
Accomplishments
Achieved Guest Experience All-Star award. Being recognized for an outstanding performance.
Timeline
Guest Services Associate
Six Flags Great Adventure
03.2021 - 10.2021
Nottingham High School