Lily Mackey
Huey Magoos Chicken
Springfield
2027
years of professional experience
Detail-oriented worker experienced in food preparation and service. Known for strong multitasking and organization skills, contributing to streamlined operations and high customer satisfaction in fast-paced environments.
Work History
Crew Member
BOH Team Member
11 Months- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen areas to ensure food safety compliance.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Followed proper food handling techniques to minimize waste and enhance quality assurance.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
FOH Team Member
7 Months- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Operated cash register efficiently, handling transactions accurately and swiftly.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Collaborated with team members to ensure timely order preparation and delivery.
- Assisted in training new staff on operational procedures and customer interaction standards.
- Resolved customer inquiries and complaints effectively, promoting a positive atmosphere.
- Adhered to food safety regulations, ensuring compliance at all times.
- Supported inventory management by restocking supplies as needed during shifts.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, minimizing wait times for customers.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
FOH Team Member
2 Months- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Participated in regular training sessions to stay up-to-date on menu items and promotions, offering knowledgeable recommendations to customers.
FOH Team Member
1 Year 1 Month- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
- Assisted management in monitoring inventory levels, reducing waste by properly stocking items according to demand.
- Collaborated closely with other FOH Team Members during busy shifts to streamline workflow and serve guests more efficiently.
- Assisted in training new hires on company policies and procedures, fostering a supportive atmosphere for newcomers joining the team.
- Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
Order Picker
1 Year 5 Months- Collaborated with team members to improve picking processes and reduce errors.
- Assisted in training new employees on picking protocols and equipment usage.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
Busser
8 Months- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Supported kitchen staff by delivering dishes and ensuring timely service flow.
- Collaborated with team members to efficiently manage high-volume dining periods.
- Monitored inventory levels of utensils and supplies, reporting needs to management.
- Implemented best practices for sanitation and food safety compliance in work areas.
- Trained new bussers on restaurant procedures to ensure consistent service quality.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Cash handling
Customer engagement
Cleaning and sanitizing
Safe food handling
Integrity and honesty
Drive-thru operations
Food preparation
Heavy lifting
Taking orders
Languages
English
Native or Bilingual
Timeline
BOH Team Member
Huey Magoos Chicken
09.2025 - CurrentRead More
FOH Team Member
Mcdonalds
02.2025 - 09.2025Read More
FOH Team Member
Taco Bell
12.2024 - 02.2025Read More
FOH Team Member
Mcdonalds
11.2023 - 12.2024Read More
Order Picker
Walmart
05.2022 - 10.2023Read More
Busser
YEN Ching Chinese Restaurant
08.2021 - 04.2022Read More
Crew Member
Arbys
Read More
Nixa High School
High School Diploma
Read More