Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Morris

Everett

Summary

Friendly and responsible Shift Leader at Papa Johns with a strong focus on customer service. Successfully trained new staff and improved workflow efficiency, enhancing overall team performance. Currently oversees closing duties 5 nights per week and maintains high standards of cleanliness and organization in a fast-paced environment.

Overview

3
3
years of professional experience

Work History

Shift Leader

Papa Johns
10.2022 - Current
  • Assisted in daily operations by coordinating staff schedules and workflow efficiency.
  • Supported inventory management by monitoring stock levels and organizing supplies effectively.
  • Maintained cleanliness and organization of work areas to comply with health standards.
  • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

GED -

Mountlake Terrace High School
06-2023

Mathematics Major

Edmonds College
01-2027

Skills

  • Cash handling
  • Customer service focus
  • Strong verbal and written communication
  • POS system operation
  • Sales and upselling
  • Attention to detail

Timeline

Shift Leader

Papa Johns
10.2022 - Current

GED -

Mountlake Terrace High School

Mathematics Major

Edmonds College

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