Lily Pyfer
Warminster,PA
Summary
Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.
Overview
2
2
years of professional experience
Work History
Server Trainer
Ann's Choice Retirement Community
05.2022 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Utilized effective communication techniques to support server learning and comprehension.
Server
Ann's Choice Retirement Community
09.2021 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
No Degree -
Villa Joseph Marie
Holland, PA06.2024
Skills
- Order Accuracy
- Policy Enforcement
- Team Member Training
- Guest Relations Management
- New Employee Mentoring
Timeline
Server Trainer
Ann's Choice Retirement Community
05.2022 - Current
Server
Ann's Choice Retirement Community
09.2021 - Current
No Degree -
Villa Joseph Marie
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