Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Balanced cash drawers at the end of each shift.
Resolved customer complaints in a professional manner.
Assisted customers with locating merchandise within the store.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Verified that all coupons were valid prior to processing them into the system.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Complied with all health and safety regulations while performing job duties.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
Collected credit card and cash payments to complete transactions for customer orders.
Greeted customers and responded to informational requests.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Built loyal clientele through friendly interactions and consistent appreciation.
Maintained cleanliness and presentation of stock room and production floor.
Informed customers of in-store promotions or pricing specials.
Processed customer payments quickly and returned exact change and receipts.
Counted and balanced cashier drawers.
Warehouse Worker
ELF
Columbus, OH
04.2020 - 06.2021
Maintained stock levels in accordance with company policies.
Organized warehouse space for efficient storage of products.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Operated scanners, computers, and other equipment to track orders.
Performed cycle counts to maintain accurate inventory records.
Ensured safety protocols were followed at all times while operating machinery.
Identified discrepancies between physical count and computer data.
Maintained a clean work area by sweeping, mopping, dusting shelves.
Followed established guidelines for picking orders accurately.
Transported goods to designated areas within the warehouse facility.
Collaborated closely with other departments on special projects as needed.
Used pallet jacks to move items to and from warehouse locations.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Warehouse Worker
Arrow Electronics
Columbus, OH
10.2012 - 11.2017
Received and tracked incoming inventory shipments.
Organized warehouse space for efficient storage of products.
Assembled orders according to customer requests.
Operated scanners, computers, and other equipment to track orders.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Inspected damaged goods prior to disposal or return to vendor.
Identified discrepancies between physical count and computer data.
Processed returns of defective merchandise as required.
Followed established guidelines for picking orders accurately.
Collaborated closely with other departments on special projects as needed.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Used pallet jacks to move items to and from warehouse locations.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Warehouse Worker
Redemtech
Columbus, OH
05.2011 - 10.2011
Organized warehouse space for efficient storage of products.
Assembled orders according to customer requests.
Operated scanners, computers, and other equipment to track orders.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Ensured safety protocols were followed at all times while operating machinery.
Maintained a clean work area by sweeping, mopping, dusting shelves.
Transported goods to designated areas within the warehouse facility.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Moved large and bulky items manually or with pallet jacks or forklifts.
Warehouse Worker
Dorcy
Columbus, OH
08.1995 - 11.2000
Maintained stock levels in accordance with company policies.
Received and tracked incoming inventory shipments.
Organized warehouse space for efficient storage of products.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Assembled orders according to customer requests.
Operated scanners, computers, and other equipment to track orders.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Ensured safety protocols were followed at all times while operating machinery.
Used pallet jacks to move items to and from warehouse locations.
Moved large and bulky items manually or with pallet jacks or forklifts.
Restaurant Hostess
Bob Evans Restaurant
Columbus, OH
06.1984 - 07.1995
Greeted customers and escorted them to their tables.
Assigned seating arrangements based on customer preferences and restaurant policies.
Provided menus and answered questions about menu items and specials.
Managed reservations, waitlists, and special requests for large parties.
Monitored dining room activity to ensure all guests were receiving optimal service.
Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Balanced cash register at end of shift according to established procedures.
Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.