Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Wu He

Brooklyn,NY

Summary

Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.

Courteous Front Desk Receptionist with background in managing guest inquiries, handling multi-line phone systems and maintaining office supplies inventory. Strengths include strong communication skills, exceptional multitasking abilities and proficiency in Microsoft Office Suite. Contributed significantly to improving customer satisfaction scores at previous employment through prompt, respectful service delivery.

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist

DW POLISH
Brooklyn, 11201
06.2023 - Current
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
  • Managed multi-line telephone system, directing calls to appropriate departments.

Cashier

Bonchon
New York, NY
11.2022 - 01.2023
  • Welcomed customers, offering assistance to help find store items.
  • Helped with purchases and signed customers up for rewards program.

Cashier

Vivi Bubble Tea
New York, New York
03.2017 - 01.2019
  • Performed other duties as assigned by management.
  • Offered customers carry-out service at completion of transaction.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Education

High School Diploma -

New Utrecht High School
Brooklyn, 11214
06-2018

Skills

  • Appointment confirmation
  • Mail distribution
  • Customer service
  • Fluent in English, Spanish Cantonese, Mandarin
  • Appointment scheduling

Timeline

Front Desk Receptionist

DW POLISH
06.2023 - Current

Cashier

Bonchon
11.2022 - 01.2023

Cashier

Vivi Bubble Tea
03.2017 - 01.2019

High School Diploma -

New Utrecht High School
Linda Wu He