Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Dispatcher
Halpin Plumbing
09.2019 - 10.2024
Created schedules for plumbing technicians and worked with the plumbers directly to assist with any needs for their jobs and assisting the customers with their estimate, invoices, and questions regarding the work being done.
Assisted with Accounts Payable to organize and categorize any vendor invoices and statements.
Trained and provided guidance to new team members and assisted supervisors with various jobs.
Caterer
CrEATions by Melody
06.2017 - 10.2024
Prepared food for various catered events.
Replenished banquet stations and verified food temperatures and cleanliness of service areas.
Set up and disassembled food service stations, equipment and furniture per contract specifications.
Experience with catering weddings, Bar/Bat Mitzvahs and other Jewish celebrations, and other various celebrations.
Scheduling Representative
UC Health
03.2018 - 09.2024
Scheduled patients for new and follow up visits with their physicians for multiple departments.
Provided exceptional customer service while addressing inquiries related to appointments, rescheduling requests, or general information on services offered.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Assisted with training new employees and helped audit previously scheduled appointments to ensure appointments were correct.
Experienced with MyChart.
Receptionist
Helping Hands Home Healthcare
07.2017 - 03.2018
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled cash transactions and maintained sales and payments records accurately.
Assisted the recruitment department with incoming home health aides by preparing their teaching materials and assisting with processing their employment paperwork.
Answered central telephone system and directed calls accordingly.
Associate
UNOH - Lock 16
01.2012 - 07.2017
Performed opening and closing duties to ensure the food court was prepared to operate each day. Tasks included prepping food, stocking shelves, and cleaning the kitchen and dining areas.
Assisted with catering events such as weddings, welcome events for new students, sports events, etc.
Worked with incoming students and their families to understand and purchase meals plans for the upcoming school year.
Worked with POS system for various transactions.
Education
No Degree - Accounting And Business Management
Bluffton University
Bluffton
High School Diploma -
Lima Senior High School
Lima
06-2010
Skills
Data Entry
Dispatch software
Stress Tolerance
Dispatching procedures
Customer Relations
Schedule Management
Multitasking Abilities
Critical Thinking
Proficient in Microsoft Excel, QuickBooks, MyChart, and other scheduling programs
Timeline
Dispatcher
Halpin Plumbing
09.2019 - 10.2024
Scheduling Representative
UC Health
03.2018 - 09.2024
Receptionist
Helping Hands Home Healthcare
07.2017 - 03.2018
Caterer
CrEATions by Melody
06.2017 - 10.2024
Associate
UNOH - Lock 16
01.2012 - 07.2017
No Degree - Accounting And Business Management
Bluffton University
High School Diploma -
Lima Senior High School
Similar Profiles
Ty HalpinTy Halpin
Farm Technician Manager at Halpin FarmsFarm Technician Manager at Halpin Farms