Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lindsay Gambino

Livonia

Summary

Reliable and results-driven professional with 17 years experience in hospitality and high-volume customer service environments. Proven leader with a strong ability to train and motivate teams, streamline operations, and deliver exceptional guest experiences. Known for staying organized under pressure, solving problems quickly, and juggling multiple priorities without sacrificing quality. Passionate about creating efficient, customer-focused environments that drive satisfaction and success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Bartender / Server

Five Steakhouse
Plymouth
05.2024 - Current
  • Lead Server for Buy Outs and Private Events
  • Trainer for new employees
  • Responded quickly to guest inquiries or complaints in a professional manner.
  • Exhibited expertise in wine selection and suggested wines aligned with customer preferences

Direct Sales Representative

MONAT
01.2020 - Current
  • Achieved multiple incentive trips through consistent sales performance.
  • Successful team recruiter with over 100 team members.
  • Developed and implemented successful sales strategies to increase customer base.
  • Empowers team growth through mentorship and direction.
  • Provides personalized product recommendations.

Manager / Bartender

3Fifty Terrace / Annex
Detroit
02.2017 - Current
  • 3 Fifty Terrace / The Annex, Detroit, MI: two high-volume nightclubs located in downtown Detroit.
  • Handled large sums of money.
  • Managed and staffed high-volume events.
  • In charge of drink menus.
  • Organized bar inventory and supplies.

Recruiter

Gifted Healthcare
Metairie
02.2022 - 02.2024
  • Assisted in creating compensation packages that were competitive yet cost effective.
  • Developed job postings and advertised positions to attract qualified candidates.
  • Reviewed resumes, conducted reference checks, and verified credentials for potential hires.
  • Studied Healthcare professions to better understand my clients

Lead Bartender

Center Street Grill
Northville
04.2016 - 01.2021
  • Designing handcrafted cocktails for a specialty drink menu.
  • Upsold customers from the shelf to premium brands to help boost sales.
  • Trained new bartenders on drink preparation and up-selling techniques.
  • Maintained a clean and properly organized bar

Server

Morton's The Steakhouse
Troy
01.2015 - 03.2016
  • Full menu knowledge
  • Organized and full manicured tables
  • Give full description of menu items and recommendations
  • Excellent capability of anticipating guests' needs, and fulfilling them appropriately
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers

Bartender

J.Alexanders
Livonia
01.2011 - 01.2015
  • Plan, organize, and control the bar
  • Worked well under pressure and being patient with guests
  • Taking food and beverage orders correctly in a suitable fashion
  • Teamwork

Education

GED -

Churchill Highschool
Livonia, Mi
2010

/ - Graphic Design

Kalamazoo Community College
Kalamazoo

/ - Graphic Design

Schooolcraft College
Livonia

Skills

  • Customer Service and Support
  • Mentorship
  • High Organization Skills
  • Strong Multitasking
  • Reliability
  • Conflict Resolution
  • Suggestive Selling
  • Content Creation / Marketing

Certification

  • Serve Safe
  • TIPS

Timeline

Bartender / Server

Five Steakhouse
05.2024 - Current

Recruiter

Gifted Healthcare
02.2022 - 02.2024

Direct Sales Representative

MONAT
01.2020 - Current

Manager / Bartender

3Fifty Terrace / Annex
02.2017 - Current

Lead Bartender

Center Street Grill
04.2016 - 01.2021

Server

Morton's The Steakhouse
01.2015 - 03.2016

Bartender

J.Alexanders
01.2011 - 01.2015

GED -

Churchill Highschool

/ - Graphic Design

Kalamazoo Community College

/ - Graphic Design

Schooolcraft College

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