Lindsay Holtschulte
Saint Paul,MN
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
10
10
years of professional experience
Work History
Store Manager
Yankee Candle
Bloomington, Minnesota
05.2024 - Current
- Trained and supervised staff on customer service best practices to enhance client interactions.
- Maintained inventory levels and organized stockroom for operational efficiency.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Monitored sales trends, identifying opportunities for improvement and growth.
- Recruited, trained, and supervised new employees to build a competent team.
- Balanced sales, reconciled cash, and made bank deposits to support daily operations.
- Created weekly work schedules to optimize store personnel deployment.
- Oversaw inventory management through cycle counts, audits, and shrinkage control.
Store Manager
Famous Footwear
Hilliard, Ohio
11.2023 - 05.2024
- Managed daily store operations and ensured effective team performance.
- Trained and supervised staff on customer service best practices.
- Implemented visual merchandising strategies to enhance product displays.
- Maintained inventory levels and organized stockroom efficiently.
- Handled customer inquiries and resolved issues promptly.
- Conducted regular staff meetings to communicate store goals and updates.
- Monitored sales trends to identify areas for improvement and growth.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Assistant Operations Manager
The SSA Group
Columbus, OH
09.2022 - 10.2023
- Assisted in optimizing daily operations and workflow efficiency across departments.
- Monitored compliance with company policies and industry regulations consistently.
- Collaborated with cross-functional teams to streamline communication and project execution.
- Ensured that all operational tasks were completed within established timeframes.
- Assisted with interviewing and hiring of employee team members with appropriate skills.
- Directed team members to provide exceptional service to guests and vendors, maintaining professional relationships of established business.
- Developed engaging visual displays to enhance product presentation and customer experience.
- Trained staff on visual merchandising techniques and best practices for product placement.
- Maintained inventory of visual merchandising supplies to support ongoing display needs.
- Organized store layout, fixtures and visual merchandising standards.
- Created window and in-store displays to promote new product launches.
- Processed billing information using electronic invoicing systems.
Store Manager
Lane Bryant
Dublin, Ohio
05.2016 - 08.2020
Skills
- Customer service and relations
- Cash handling and bank deposits
- Performance management
- Employee recruitment and hiring
- Time management
- Communication skills
- Relationship building
- Problem solving
- Loss prevention
- Staff supervision and training
- Supply ordering
- Strategic thinking
- Team building and leadership
- Visual merchandising
- Inventory management
- Sales analysis and expertise
- Operational efficiency
- Opening and closing procedures
- Employee terminations
- Verbal and written communication
- Culture development and mentoring
- Delegating work and shift scheduling
- Retail quality standards
Interests
Lane Bryant 6/05-8/20
EXPERIENCE
Timeline
Store Manager
Yankee Candle
05.2024 - Current
Store Manager
Famous Footwear
11.2023 - 05.2024
Assistant Operations Manager
The SSA Group
09.2022 - 10.2023
Store Manager
Lane Bryant
05.2016 - 08.2020