Summary
Overview
Work History
Education
Skills
Timeline
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Lindsay Klomp

Lake Mary,FL

Summary

Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Texas Roadhouse
Lake Mary, FL
05.2023 - Current
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.

Restaurant Hostess

Longhorn Steakhouse
Lake Mary, FL
10.2022 - 02.2023
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Managed reservations, waitlists, and special requests for large parties.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Education

High School Diploma -

Lake Mary High School
Lake Mary, FL
05-2024

Skills

  • Effective customer upselling
  • Greeting guests
  • Complex Problem-Solving
  • Customer Service
  • Active Learning
  • Menu knowledge
  • Safe Food Handling
  • Handling Complaints
  • Menu presentation
  • Relationship Building
  • POS system operations
  • Service prioritization
  • Social Perceptiveness
  • Reservation coordination
  • Reservations Coordination
  • Table setting arrangements
  • Conflict Resolution

Timeline

Restaurant Hostess

Texas Roadhouse
05.2023 - Current

Restaurant Hostess

Longhorn Steakhouse
10.2022 - 02.2023

High School Diploma -

Lake Mary High School

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Lindsay Klomp