Lindsay Laidlaw Beaty
Customer Service And Manager
Guntersville,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Deli Manager
Foodland Plus
Guntersville, AL
07.2023 - 07.2025
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Set schedules for Number staff by planning and designating shifts and hours.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Improved team morale by implementing system for staff recognition and rewards based on performance and customer feedback.
- Enhanced customer loyalty with meticulous attention to special requests and preferences in deli orders.
- Fostered culture of excellent customer service, leading to noticeable increase in repeat customers.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Developed pricing strategies to maximize profits while maintaining customer satisfaction.
- Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
- Maintained high standards of cleanliness and organization, passing all health inspections with outstanding results.
- Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.
- Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
- Collaborated with kitchen team to develop new and innovative deli recipes, attracting broader clientele.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Directed food preparation and cooking activities to meet health and safety standards.
- Created new recipes, outlined steps, and training staff on correct preparation.
Server
Crawmama's
Guntersville, AL
03.2015 - 11.2016
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Assistant
7-eleven
Vero Beach, FL
06.2008 - 04.2011
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Sales Associate
Walmart
Warner Robins, GA
01.2007 - 04.2008
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Solved customer challenges by offering relevant products and services.
Education
General Studies
Arab High School
Arab, AL05.1995
Skills
Customer service
Merchandising strategies
Sanitation standards
Food safety compliance
Accomplishments
- I was awarded employee of the quarter for 7-Eleven. I also took the deli health inspection score from an 82 to a 95 within two weeks of being transferred
Timeline
Deli Manager
Foodland Plus
07.2023 - 07.2025
Server
Crawmama's
03.2015 - 11.2016
Assistant
7-eleven
06.2008 - 04.2011
Sales Associate
Walmart
01.2007 - 04.2008
General Studies
Arab High School