Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lindsay Laidlaw Beaty

Customer Service And Manager
Guntersville,AL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Deli Manager

Foodland Plus
07.2023 - 07.2025
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Set schedules for Number staff by planning and designating shifts and hours.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Improved team morale by implementing system for staff recognition and rewards based on performance and customer feedback.
  • Enhanced customer loyalty with meticulous attention to special requests and preferences in deli orders.
  • Fostered culture of excellent customer service, leading to noticeable increase in repeat customers.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Developed pricing strategies to maximize profits while maintaining customer satisfaction.
  • Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
  • Maintained high standards of cleanliness and organization, passing all health inspections with outstanding results.
  • Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.
  • Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
  • Collaborated with kitchen team to develop new and innovative deli recipes, attracting broader clientele.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Created new recipes, outlined steps, and training staff on correct preparation.

Server

Crawmama's
03.2015 - 11.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Assistant

7-eleven
06.2008 - 04.2011
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

Sales Associate

Walmart
01.2007 - 04.2008
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Solved customer challenges by offering relevant products and services.

Education

General Studies

Arab High School
Arab, AL
05.1995

Skills

Customer service

Accomplishments

  • I was awarded employee of the quarter for 7-Eleven. I also took the deli health inspection score from an 82 to a 95 within two weeks of being transferred

Timeline

Deli Manager

Foodland Plus
07.2023 - 07.2025

Server

Crawmama's
03.2015 - 11.2016

Assistant

7-eleven
06.2008 - 04.2011

Sales Associate

Walmart
01.2007 - 04.2008

General Studies

Arab High School

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Lindsay Laidlaw BeatyCustomer Service And Manager